Terms and Conditions

Website Terms of Use , Legal Statements and Privacy Policy

Welcome to the Kingfisher Miniatures Web Site. Please read the Terms of Use, which govern the purchase of products promoted by us on our website.

These terms are designed to protect both your rights as a genuine customer and our rights as a genuine supplier.

By accessing this website, you acknowledge that you have read and agree to be bound by these terms.

Milicast Model Company controls and operates this website from our office in the United Kingdom. The laws of the UK govern claims relating to, and including the use of this website, and the materials contained herein. If you choose to access this website from another location, you do so on your own initiative and are responsible for compliance with applicable local laws.

Copyright, Contents, Ownership, and use Restrictions

The information contained in this website including all images, illustrations, designs, photographs, descriptions and other materials that appear herein are copyrights, trademarks or other intellectual property owned, controlled, or licensed (all of which, collectively, are herein referred to as the " Website Contents ") by Kingfisher Miniatures, or are the property of their respective owners.

Except in connection with shopping or placing orders, none of the Website Contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted electronically or mechanically, transmitted, or recorded without the prior permission of Kingfisher Miniatures or the applicable copyright owner.

Please note that the permission granted herein terminates automatically if you breach any of these Site terms or conditions. Any other use of the Site Contents for purposes other than as noted above, may violate copyright or trademark laws, and, without the prior written permission of Kingfisher Miniatures is prohibited.

User Comments, and Information provided by you

You agree that any material, information, and ideas that you transmit to this website or otherwise provide to e-mail address Kingfisher Miniatures ("Transmissions") shall be and remain the property of Kingfisher Miniatures.

In addition, you agree that you are prohibited from transmitting to this webite any unlawful, defamatory, threatening, libellous, inflammatory, pornographic, or profane material or any other material that could give rise to any civil or criminal liability under law. You are solely responsible for the Content of any transmissions you make.

Disclaimer of Warranty

Although Kingfisher Miniatures believes the Website Content to be accurate, complete, and current, Kingfisher Miniatures does not represent or warrant that the information accessible on this website is accurate, complete, or current. Price, availability, technical specifications, materials, content and information are subject to change without notice.

Disclaimer of Liability

In no event shall Kingfisher Miniatures be liable for special, indirect, exemplary, or consequential damages or any damages whatsoever, including but not limited to, loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tortuous actions, all arising out of or in connection with the use, copying, or display of the Site Contents.

Kingfisher Miniatures supplies products by mail order throughout the World; the physical location of the goods offered for sale on this site is our facility in the UK. All goods are despatched from this location, and prices shown are 'Ex. Works' at this location. 'Ex. Works' means goods located in our storage facility.

Delivery of goods to a new location constitutes a contract for an additional service which is (or may be) chargeable. This service includes handling, administration, packaging delivery costs and insurance.

Prices on some items may differ from those listed in Kingfisher Miniatures printed price lists. The prices shown on this website always take precedence over those shown on printed materials.

Our General Returns Policy

All Goods remain the property of Kingfisher Miniatures until paid for in full. Goods may only be returned by prior arrangement at the recipients' expense. Delivery and insurance charges are non-refundable. Claims for damaged/missing items should be made within fourteen days of receipt.

Any products purchased 'second hand' , (without proof of direct Kingfisher Miniatures supply, or supply from a Kingfisher Miniatures approved dealer, shop or agent), or any products part assembled or part worked on in any way, are not covered by this returns policy. Under these circumstances no returns will be accepted, however we may quote for the supply of parts to restore the product to full inventory.

Disclaimer of State Intervention

All goods exported to countries outside the EU are sent by us with complete and correct product descriptions and values contained within the export documentation appropriate to the export carrier, which will be approved by H.M. Customs and Excise.

It is the customers responsibility to understand and fully comply with the legal and financial implications of 'Self-Importation' of commercial and valuable goods applied by the recipients State.

Kingfisher Miniatures is not liable for any local taxes, import duty, clearance fees, handling or storage charges.

Goods held by a State awaiting payments for taxes etc. are deemed to be 'delivered' within our obligations for mail order supply, and become the property of the customer, subject to State approval. Kingfisher Miniatures will not accept ,without prior agreement, the return of goods where a customer has elected not to pay local taxes and charges. If these goods are declared 'abandoned' by agreement between the recipient State and the customer, and are destroyed, this will be at the customers expense.

Credit Card and Personal Information

Any credit card or personally identifying information given to Kingfisher Miniatures via our website will not released to any other party without your explicit written permission.

Secure Socket Layer (SSL) Protection

The purchase area of our website is secure. Information passed between your computer and our website cannot be read in the event that someone else intercepts it.

Additionally, data is transferred and validated only by full time staff of Kingfisher Miniatures onto our Financial and Sales Ordering system. This system is not connected to the Internet and is not accessible in any way, which keeps your information secure once it reaches us.

Non-encrypted Orders

Some browsers may experience problems with SSL enabled websites. If you are experiencing problems using our online ordering and account facilities under SSL protection, e-mail ordering is available. Please note that e-mails do not hide your credit/charge card information when transmitted.

Kingfisher Miniatures Privacy Policy

We take your privacy concerns very seriously, and confirm to users of this site that we will not sell or lease individual user information to others and will only share information in accordance with this privacy policy.

Sharing Information

We do not share personally identifiable data with any other companies except as provided in this policy or permitted by law. We may provide statistics about our sales, traffic patterns, and related website information to trustworthy third parties, but these statistics will include no personally identifying information.

In order to provide you with a service, fulfil an order you have requested or in connection with legal process, we may share personally identifiable data with our agents (such as credit card processing and delivery companies) or relevant authorities (such as H.M Customs and Excise) or otherwise with your permission. Kingfisher Miniatures reserves the right to change these terms of use and policies from time to time and will update this page accordingly. By using this Site you agree to be bound by any such revisions in effect at the time of use and should therefore periodically visit this page to determine the current terms of use and policies applicable to users of the Site.

The terms of use and policies described above are not intended to, and do not create any contractual or other legal rights in or on behalf of any party.